Privacy policy

Privacy Policy

Last updated: October 23, 2026

Homefront Keepsakes operates this website and online store, including the products, services, content, features, and tools made available through it.

Our store is powered by Shopify, which provides the ecommerce platform we use to sell products and process transactions.

This Privacy Policy explains how Homefront Keepsakes collects, uses, and shares personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

Personal Information We Collect

Depending on how you interact with our store, we may collect or process information such as:

  • your name;

  • email address;

  • phone number;

  • billing address;

  • shipping address;

  • order and transaction details;

  • personalization information submitted with an order;

  • payment and payment-confirmation information;

  • communications you send to us;

  • device, browser, and network information;

  • IP address;

  • website usage and interaction data;

  • and information collected through cookies or similar technologies.

Payment card information is generally processed by Shopify and applicable payment providers rather than stored directly by Homefront Keepsakes.

How We Use Personal Information

We may use personal information to:

  • process and fulfill orders;

  • personalize products;

  • arrange shipping and delivery;

  • process payments;

  • communicate about orders;

  • provide customer service;

  • handle replacements, refunds, or other order issues;

  • prevent fraud or misuse;

  • maintain and improve our website and services;

  • understand how customers interact with our store;

  • comply with legal obligations;

  • and, where permitted, provide marketing or advertising.

Personalization Information

When you order a personalized product, the text or other personalization information you submit may be shared with fulfillment partners as necessary to manufacture and fulfill your order.

Please avoid entering sensitive personal information that is not necessary for the requested personalization.

How We Share Personal Information

We may share personal information with third parties when reasonably necessary to operate our business.

These may include:

  • Shopify;

  • payment processors;

  • product manufacturing and fulfillment partners;

  • shipping carriers;

  • customer-service providers;

  • analytics providers;

  • advertising and marketing providers;

  • fraud-prevention providers;

  • and other technology or service providers supporting our store.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, or business.

Shopify

Our store is hosted by Shopify.

Shopify collects and processes information about your use of the store in order to provide ecommerce services, process transactions, improve its services, prevent fraud, and provide certain personalization or advertising features.

Shopify may process information in countries other than the country where you live.

For more information about Shopify's privacy practices, you may review Shopify's consumer privacy information through Shopify's website.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to:

  • operate the website;

  • remember preferences;

  • understand website usage;

  • improve performance;

  • measure marketing effectiveness;

  • prevent fraud;

  • and provide relevant advertising where permitted.

Your browser may allow you to block or delete certain cookies, although doing so may affect website functionality.

Marketing

If you choose to receive marketing communications from us, we may send promotional messages by email or other permitted methods.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in those messages.

You may still receive non-promotional communications relating to orders, customer service, or your account.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal, tax, or accounting obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including rights to:

  • request access to certain personal information;

  • request correction of inaccurate information;

  • request deletion of information;

  • receive a copy of certain information;

  • opt out of certain targeted advertising or data-sharing activities;

  • or withdraw consent where processing is based on consent.

These rights may be subject to legal limitations or exceptions.

To submit a privacy request, contact us at:

support@homefrontkeepsakesusa.com

We may need to verify your identity before completing certain requests.

Children's Privacy

Our services are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the situation.

Security

We use reasonable administrative and technical measures, together with our service providers, to protect personal information.

However, no website, network, or electronic transmission method can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services.

Homefront Keepsakes is not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before providing information.

International Data Transfers

Shopify and other service providers may process or store information in countries other than where you live.

Where required, applicable safeguards may be used for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

When we update the policy, we will revise the "Last updated" date shown above.

Contact Us

For questions about this Privacy Policy or requests relating to your personal information, contact:

Homefront Keepsakes
support@homefrontkeepsakesusa.com